The safety and well-being of GrowHealthy’s patients is now, and has always been our highest priority, and we have been monitoring the news regarding vaping products closely. We can assure all our patients that we implement the strictest protocols in all aspects of our cannabis cultivation and oil extraction processes during the creation of our products. None of the GrowHealthy owned vape brands utilize chemical cutting agents, including Vitamin E acetate. We confirm all of our products are thoroughly lab-tested by our internal team, as well as by third-party labs and in accordance with applicable regulations and standards within the state of Florida. GrowHealthy also offers registered QR codes on each product, providing a thorough list of ingredients for patients, via phone, email or online. If you have any questions regarding any GrowHealthy products, please contact your local patient care representative or email us at

A: In order to receive a Medical Marijuana ID card, you must either be a Qualified Patient or a Caregiver.

To become a Qualified Patient, an individual must meet the following criteria:

  • Must be a Florida resident or seasonal resident.
  • Have been diagnosed with qualifying conditions by a qualified physician.
  • Patients under 18 must have a second qualified physician’s approval of the use of medical marijuana.
  • Once certified by a qualified physician, you must register with the Office of Medical Marijuana Use Registry.

To become a Caregiver, an individual must meet the following criteria:

  • Not be a Qualified Physician and not be employed by or have an economic interest in a medical marijuana treatment center or a marijuana testing laboratory.
  • Be 21 years of age and a Florida resident.
  • Agree in writing to assist with the qualified patient’s medical use of marijuana.
  • Be registered in the Medical Marijuana Use Registry of no more than one qualified patient, unless otherwise provided in section 381.986(6)(d), Florida Statutes.
  • Successfully complete a caregiver certification course provided by the Department or its designee.
  • Caregivers, who are not close relatives of the qualified patient as defined by section 381.986(1)(c), Florida Statutes, must pass background screening pursuant to section 381.986(9), Florida Statutes.

For more information, please call the Office of Medical Marijuana Use Patient Helpline at: (800) 808-9580.

A: Yes. However, a patient wishing to serve as a caregiver for someone else must apply separately for a caregiver card and a patient card.

A: The state of Florida recognizes the following conditions

  • Cancer
  • Epilepsy
  • Glaucoma
  • Human Immunodeficiency Virus (HIV)
  • Acquired Immune Deficiency Syndrome (AIDS)
  • Post-traumatic stress disorder (PTSD)
  • Amyotrophic lateral sclerosis (ALS)
  • Crohn’s disease
  • Parkinson’s disease
  • Multiple sclerosis (MS)
  • Medical conditions of the same kind or class as or comparable to the ten (10) conditions listed above.
  • A terminal condition diagnosed by a physician other than the qualified physician issuing the physician certification.
  • Chronic nonmalignant pain caused by a qualifying medical condition or that originates from a qualifying medical condition and persists beyond the usual course of that qualifying medical condition.
  • The State of Florida allows your qualified physician to determine if unlisted conditions qualify you for a medical marijuana card.

A: Visit OMMU/Patients, scroll down to step one, and you will see all the qualifying conditions listed. Consult with a qualified medical cannabis physician with any questions or concerns regarding conditions.

A: To find a qualified physician please visit the Florida Department of Health Medical Marijuana Qualified Physician Search Tool at:

A: Yes, all GrowHealthy’s product including, CBD, contains THC. It is required by Florida Law to have an approved and active Medical Marijuana ID Card to purchase or possess any GrowHealthy products with small amounts of THC in it.

A: Once you have received your approval email by the Office of Medical Marijuana Use (OMMU), you are eligible to place a GrowHealthy online delivery order or visit one of our open dispensaries. Be sure to have a valid Florida ID along with the approval email until your permanent card comes in the mail. For questions or concerns, call one of our qualified Patient Care Representatives between 8 am – 9 pm EST at 1-800-619-5288.

A: Currently, we offer vape cartridges, syringes, tinctures, topicals, and Flower with specific formulations to deliver effective, targeted therapies with exceptional results.

  • Mind- High THC product designed for day time use
  • Body- High THC product designed for evening use
  • Balance- High THC product designed for all-day use
  • Relief- 1:1, CBD: THC product line designed for relief without the psychoactive effects of THC
  • HIGH CBD – Products high in CBD with minimal THC, designed for all-day use

A: To maintain an active Medical Marijuana Use Registry identification card, a patient and/or caregiver must annually submit a renewal application, along with the application fee and any required accompanying documents to the department forty-five (45) days prior to the card expiration date. Patients and caregivers can submit a renewal application either online or by mail.

View the Registry Identification Cards page for more information.

Follow step-by-step instructions by viewing the Office of Medical Marijuana Use’s Renewal Application Instructional Guide.


A: Requests to change the information on an ID card or to replace a lost or stolen card will require the cardholder to submit a Change, Replacement or Surrender Request Form to the Office of Medical Marijuana Use, along with a copy of his or her Florida driver’s license or identification card and a $15 replacement fee to the Department of Health.

To change your address on your ID card, follow step-by-step instructions on the Office of Medical Marijuana Use’s Address Change Instructional Guide.

A: Every patient is going to have a different dosing amount that is suitable for them. We advise our patients to start low and slow with your medical cannabis. Wait 30 minutes to an hour before deciding if you’re receiving desired effects. Slowly and gradually increase your dose to fit your needs. For any questions or concerns, you can call one of our qualified Patient Care Representatives at 1-800-619-5288, option 2.

A: We have experts that create products that are consistent in potency and formulation to deliver effective and targeted therapies, but cannabis affects everyone differently. We encourage our patients to keep a journal with specific dates, times, and dosage amounts to track how much you may need to feel the desired effects of the product. If you are still not receiving the relief and therapy that you need, please call 1-800-619-5288, option 2 to speak with a Patient Care Representative.

A: Currently we offer the following discounts:

  • New Patient Discount (First Visit) – 25% off your first purchase at GrowHealthy. Provide your registry ID along with a valid FL state ID when making a purchase.
  • New Patient Discount (Second Visit) – $75 off $150 on your second purchase at GrowHealthy. This is designed to help offset the cost of your MMJ card. Provide your registry ID along with a valid FL state ID when making a purchase.
  • Financial Hardship – 20% off. To qualify, patients must provide evidence of ONE of the following:  Supplemental Security Income benefit verification letter OR Supplemental Nutrition Assistance Program (SNAP) statement from the current year.
  • Veterans – 30% off. To receive the Veterans discount patient must provide a copy of their Veterans ID, DD214, or their driver’s license with the Veterans designation on it.

A: We are in the process of opening up various dispensaries across the state, check here to see where we have opened. To enhance our commitment to GrowHealthy patients, we are offering free home delivery while our dispensaries are under construction. For additional information on when we deliver to your area, please visit our dispensary page. 

A: Our team of product experts is continually working on new formulations across various ingestion methods to better serve our patients’ needs. To stay up to date on new products being released, visit GrowHealthy, scroll down to the bottom of the page and join our newsletter. This allows patients to stay up to date on products and promotions.

A: No, you do not have to be a patient to visit any of our open locations or to speak to our Patient Care Representatives.

A: Yes, we offer eighths for $50. In addition to our standard flower, we also offer Littles. Littles are the same great GrowHealthy strains, just smaller flowers at a deeply discounted prices – $35 for an eigth and $99 for a half ounce. All our prerolls are made from whole ground flower for $8. Prerolls are avaliable for delivery. All other flower products must be purchased in-store.

A: Complete 5 quick clicks to turn it on and off. Perform 3 quick clicks to change in between heat settings. Low (blue), low-medium (green), medium-high (orange) and high (red). Load up to a tic-tac size amount of oil in the loading chamber, turn on, set desired heat and then hold the button while you inhale. The Linx battery has a built-in safety time out and it will cut off after 10 seconds.

A: First you will want to purchase a cleaner such as DC Clear or 91% alcohol. If you are using alcohol, soak all removable parts for 2 hours (mouthpiece and ceramic atomizer), rinse thoroughly with hot water and allow to completely dry. When using a product like DC Clear, when the pen is still warm unscrew all removable pieces, set in a dish and pour the cleaner over the mouthpiece and ceramic atomizer. Wipe clean with a dry cotton swab.

A: We do not offer same day delivery. Your specific delivery date will depend on where you are located in the state. For delivery questions, give us a call at 1-800-619-5288, option 3.

A: Cannabis distillate is a form of extracted cannabis oil that is produced using extraction machinery.  Cannabis first passes through a closed loop extraction system and then is further refined through a short path distillation process to eliminate any unwanted lipids, fats, chlorophyll, solvents and more to get a high-quality cannabis oil safe for medicinal use.

A: Syringes generally have 15-20 doses per half gram. When dealing with a product containing 400mg of THC, a rice grain-sized droplet would be approximately 20mg. With tinctures depending on the dosage, a 500mg tincture would have 17mg of THC in a full tincture dropper.

A: 1:1 Products are 1 part THC: 1 part CBD. This product type interacts with your body’s endocannabinoid system in a synergistic way — otherwise known as the ‘Entourage Effect.’ THC has pain mitigating, anti-nausea, and relaxation effects and CBD interacts with your serotonin, endocannabinoid, and protein receptor systems within almost every inch of your body which helps improve neurotransmitter communication, body temperature, blood pressure, and a multitude of other factors.

A: No. Florida law only allows licensed medical marijuana treatment centers to grow, process and dispense marijuana. The Department of Health will refer any business or individual suspected of violating state law to local law enforcement for investigation. It is important to remember that marijuana is illegal under federal law.

A: “Plant-derived” terpenes are derived from extracting the essential oil from the plant such as mint or orange. “Cannabis derived” is defined by the extraction process in which we fraction off terpenes and then reintroduce them to the final distillate oil.